Hilton Legacy Award

Hilton Legacy Award

calendar September 27, 2023

“The DoubleTree by Hilton Hotel Houston-Greenway Plaza is one of the top performers in our portfolio, consistently receiving outstanding scores on brand QA inspections, solid positive YTD RevPAR index and above average guest service scores,” said Ernie Catanzaro, CHA, executive vice-president, BSHS. “We plan to make additional upgrades this year, including enhancing the porte-cochère and conversion of bathtubs into full, walk-in showers, in our ongoing efforts to exceed guest expectations.”

Located at 6 East Greenway Plaza, the 20-story hotel is situated in Houston’s premier master-planned business development, Greenway Plaza, and offers easy access to downtown Houston and The Galleria and its numerous dining, shopping and entertainment options. The hotel provides a 24/7 fitness center, heated, outdoor pool, state-of-the-art business center and nearly 27,000 square feet of meeting space. Guests may dine at Sprigs, the hotel’s restaurant specializing in locally sourced flavors with sharable portions, for breakfast, lunch and/or dinner. Also, guests may enjoy dinner and cocktails at Rocks @ Greenway Bar.

Guest rooms come with floor-to-ceiling windows that provide stunning views of River Oaks and downtown Houston. To ensure a good night’s sleep, guests will enjoy luxurious linens, custom duvets and fluffy pillows.

“While the hotel underwent substantial improvements in 2016, we wish to remain ahead of the curve when it comes to providing the finest guest experience possible,” Catanzaro added. “We have gone above and beyond to improve multiple aspects of the hotel, including extra landscaping around the entire perimeter of the hotel, the introduction of a license plate reader parking system, enhanced staff training programs and a giant sized monitor in the lobby that can be customized to welcome any VIP groups.”

Each year, AAA visits and reviews all eligible hotels and restaurants across the U.S., Canada, Mexico and the Caribbean before announcing its rating results. Hotels and restaurants that meet AAA’s Approval Requirements for their category during an unannounced on-site inspection receive the AAA Inspected & Approved designation. Every AAA Inspected & Approved establishment is acceptable for the type of experience it provides; AAA does not approve substandard properties. For hotels and restaurants designated as AAA Inspected & Approved, inspectors assign a rating of One to Five Diamonds based on the extensiveness of services, facilities and amenities typical of each rating level, indicating the type of experience to expect. Four Diamond hotels “provide a notable splurge for a special occasion.”